JC Epoxy Flooring LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://jcepoxyflooring.com, use our consultation form, chat widget, or contact us by phone or email.
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, and mailing address that you provide when requesting a consultation, using our chat widget, or contacting us.
• Project Information: Project address, project type, and any comments or details you share about your epoxy flooring or floor coating needs.
• Communications: Messages you send through our chat widget, forms, or email.
• Automatically Collected Information: When you visit our website, we and our service providers may collect certain information automatically, including IP address, browser type, device information, pages visited, and time spent on the site. This information may be collected through cookies and similar technologies.
We use the information we collect to:
• Respond to your inquiries, schedule consultations, and provide estimates and floor coating services.
• Send you service-related communications, including appointment confirmations and project updates.
• Send you marketing communications (if you have opted in), such as special offers, new services, and promotions.
• Analyze website traffic and improve our website, marketing, and user experience.
• Comply with legal obligations and protect our rights.
We share your information with third-party service providers that help us operate our business:
• Form and Lead Capture: When you submit our consultation request form, your information may be processed and stored by providers such as GoHighLevel according to their privacy policies.
• Chat Widget: Our chat widget (e.g., Growku) collects and processes your name, phone, email, and messages. By submitting the chat form, you agree to receive SMS or email communications as disclosed in the form.
• Analytics: We use Google Analytics to understand how visitors use our website. Google may collect cookies and usage data. See Google's Privacy Policy for details.
• Advertising: We may use Facebook Pixel and similar tools to measure ad performance and deliver relevant ads. These services may use cookies and collect device and usage data.
• Hosting: Our website is hosted on Netlify, which may collect server logs including IP addresses.
We do not sell your personal information. We require our service providers to protect your information and use it only for the purposes we specify.
Our website uses cookies and similar technologies for analytics, advertising, and functionality. Cookies are small data files stored on your device.
• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: Help us understand traffic and usage (e.g., Google Analytics).
• Advertising Cookies: Used for ad targeting and measurement (e.g., Facebook Pixel).
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
When you submit our consultation form or chat widget, you may consent to receive:
• Non-marketing SMS: Service-related messages such as appointment confirmations, project updates, and support.
• Marketing SMS/Email: Promotional messages, special offers, and updates about our services.
Message and data rates may apply for SMS. You can opt out of marketing messages at any time by replying STOP to SMS or unsubscribing from emails. Opting out of marketing does not stop service-related communications.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and project information may be retained for several years for business and legal purposes.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Depending on your location, you may have the right to:
• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Opt out of certain cookie-based tracking.
• Lodge a complaint with a supervisory authority.
California residents: We do not sell personal information. You may have additional rights under the CCPA.
To exercise your rights, contact us at info@jcepoxyflooring.com or (908) 916-3535.
Our website is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "Last Updated" date at the bottom will reflect the most recent revision. We encourage you to review this policy periodically. Your continued use of the website after changes constitutes acceptance of the revised policy.
For questions about this Privacy Policy or our data practices, please contact us at info@jcepoxyflooring.com, call (908) 916-3535, or write to us at 634 2nd St, APT A, Bridgewater, NJ 08807, Bridgewater, NJ.
Last Updated: March 12, 2026